Which advanced food service safety software should you choose?
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Which advanced food service safety software should you choose?
When it comes to food safety management software, FoodDocs and Navitas Safety often appear on business's shortlists.
And it looks like this is the case for you, too. To help your search for the right solution, we created a comprehensive guide comparing FoodDocs vs Navitas Safety.
Taking the time to select the food safety management software that's right for your food service or production company will save you time, money, and headaches.
TL;DR: FoodDocs and Navitas Safety are both strong food safety solutions. But if software that's easy to use, gives you full customization power, and streamlines monitoring tasks would benefit your business, FoodDocs will cater to more of your needs.
WHAT WE'LL COVER:
This PDF is designed for key stakeholders to compare food safety software features.
FoodDocs is a leading food safety management software designed to simplify regulatory compliance with food safety standards and enhance operational efficiency for businesses in the food production and food service industry.
Our platform offers an all-in-one toolset that enables businesses to quickly set up a digital, AI-powered food safety system that includes customizable monitoring and traceability tasks, HACCP plan creation, and real-time insights on food safety hazards and movement of food products.
FoodDocs caters to a variety of food service providers, including family restaurants, full-service restaurants, food retail, and producers aiming to replace traditional paper-based tracking systems with a more effective, time-saving digital solution. Our approach significantly reduces the time spent on routine food safety tasks, improves record accuracy, and facilitates easy compliance with food safety regulations.
If you require the ability to create traceability logs and implement an efficient recall management plan, FoodDocs has an easy-to-use Traceability System that you can use.
Navitas Safety provides a comprehensive digital food safety management system aimed at enhancing the safety, efficiency, and compliance of food operations across various industries, including food manufacturing and industrial plants.
Their platform, Digital Food Safety, offers a suite of tools that support the elimination of paper-based processes through digital checklists, temperature monitoring devices, allergen management solutions, and robust food safety software.
This system is designed to increase accuracy, ease of access, and transparency in managing food safety practices, making it easier for businesses to maintain high standards of food safety. Navitas Safety caters to a wide range of businesses, from independent sites to global chains, offering customizable solutions to meet diverse safety needs.
The following table summarizes the key features of both FoodDocs and Navitas Safety, illustrating how each software meets specific operational needs within the food safety management software:
|
Key Features |
FoodDocs |
Navitas Safety |
|
TARGET CUSTOMERS |
Perfect for both, food production and food services with several locations. Focus on the US & UK markets and their customer needs. |
Tailored specifically for food service companies, which may make the software and its features less suitable for other sectors. As a UK-based company, some features may be less relevant for customers outside the UK, particularly those in the US. |
|
EASE OF USE |
Intuitive app and desktop solution, making it easy to navigate for all users, from teams to management. Users consistently highlight ease of use and simplicity in customer reviews. |
Not as user-friendly, especially ongoing customization, which always requires customer support involvement. Hardware integrations can lead to automated data overflow, risking the loss of critical out-of-range error information. |
|
SETUP |
Offers a wide range of monitoring task templates to simplify the setup process. Ability to amend and add tasks as and when needed is highly important to speed up the process being up to date. Modular design allows users to choose and use features independently, providing flexibility in how the system is adopted. |
Setup always requires customer support, which makes the process time-consuming and restricts quick self-service options. Customizing existing checklists is not possible, requiring users to start from scratch if changes are needed. |
|
CUSTOMIZABILITY |
The whole software is fully customizable to meet the chosen food safety standards. A simple design lets you make changes anytime so no need for customer support, making the process efficient and time-saving. |
Offers flexibility in customization options, but all adjustments require customer support involvement, making the process time-consuming. |
|
HACCP PLAN |
Enables you to create a HACCP Plan in 1 hour, using AI. The setup process is fast and straightforward, thanks to pre-filled fields. HACCP content is fully customizable for your company's specifics. |
You can manually create your digital HACCP plan from scratch, though it can be quite time-consuming. There is no option to download your HACCP plan after creating it in the software. |
|
MONITORING |
The app provides templates for corrective actions for your tasks and the flexibility to create your own. |
Users must fill in empty fields from scratch each time for corrective actions, adding extra steps to the workflow and making the process more time-consuming. |
|
TRACEABILITY AND RECALL MANAGEMENT |
All-in-one traceability solution simplifies the process, enabling logs to be completed quickly and efficiently. Everything you need is available in a single view, making the process intuitive and easy to navigate. |
❌ |
|
TEMPLATES & EDUCATIONAL RESOURCES |
200+ free templates available for managing your company's food safety (including food safety checklists, posters, and more). |
Webinars and limited number of food safety guides and tools. |
|
DATA & OVERVIEW |
The instant overview gives a simple and powerful outline of the Food Safety from all your business locations. |
The generic overview can be confusing, as it does not allow users to view system notifications and issues across all locations simultaneously. Internal reports can be scheduled and received via email, providing access to essential data. |
|
TEAM MANAGEMENT |
Monitoring tasks can be set up by roles, equipment, or rooms, improving team efficiency in completion. |
Monitoring tasks can only be assigned to specific individuals, making it challenging to manage large volumes of checks and accommodate rotating staff. |
|
RECIPE MANAGEMENT |
Includes allergen management, including automatically created allergen matrix. |
Includes also fast Allergen Label Printing device. |
|
INTEGRATION WITH SENSORS |
Yes, FoodDocs offers integration with various sensors for monitoring. |
Could be connected with sensors, probes, and allergen printers; however, the sensitivity of these devices can lead to excessive alarms, making it easy for users to overlook important notifications. |
|
WEB & MOBILE ACCESSIBILITY |
iOS Android Web |
iOS Android Web |
|
FREE TRIAL AVAILABILITY |
YES (14 days) |
❌ |
|
PRICING |
Starts at £132/month. No time-related commitment is needed. |
Prices start with £135/month. All subscriptions require at least 1-2 year contract commitment. |
|
ONBOARDING |
Full 45-day support with your own dedicated support manager. Price starts with $999 one-time fee. |
Onboarding is included with 1-2 year contract commitment. |
|
CUSTOMER SUPPORT & HELP |
Top-notch customer support with a satisfaction rate of 98% from our NPS survey. A comprehensive Knowledge Base with educational instructions and resources. |
Customer support details and availability are provided only upon request. |
|
CUSTOMER FEEDBACK & REVIEWS |
Holds a high 4.9+ customer feedback score on all major review sites, including Capterra, SourceForge, and G2. Numerous positive and publicly available reviews bolster the credibility of the feedback. |
Limited customer feedback is available, with a customer feedback score of 4.0 on Capterra based on just four reviews. |
When it comes to distinguishing factors, several key areas set FoodDocs apart from Navitas Safety.
FoodDocs stands out with its intuitive food safety app and desktop solution, designed to be highly user-friendly for all users, from frontline staff to management. The platform's simplicity is frequently praised in customer reviews, highlighting its straightforward, easy-to-navigate interface which significantly reduces the learning curve and increases engagement.
This focus on user experience helps ensure that FoodDocs' digital food safety management software is seamlessly integrated into complex operations without disrupting daily workflows. It enhances the workflow by increasing efficiency and compliance.
On the other hand, Navitas Safety, while offering a robust digital food safety system, tends to require more hands-on customer support for ongoing customization, according to user feedback. Their system's hardware integrations, although innovative, can sometimes overwhelm with data, potentially leading to the oversight of critical alerts for out-of-range conditions.
This complexity can detract from user experience, particularly when precision and ease of monitoring are crucial in food safety management.
FoodDocs excels in simplifying the initial setup of food safety systems by offering a diverse array of monitoring task templates and pre-built workflows. The platform's modular design enhances flexibility, allowing users to independently select and utilize various features according to their specific needs.
Recognizing the need to sometimes adapt and adjust on the fly, FoodDocs enables users to quickly update and modify tasks, which is crucial for keeping safety protocols current without delays.
Setting up Navitas Safety's system, on the other hand, consistently requires assistance from customer support, which can extend the timeline and complicate immediate, on-the-fly adjustments.
The lack of options for modifying existing checklists means that users may need to rebuild them from scratch to accommodate changes, further slowing down the process.
Regarding customizability, this is one of FoodDocs' customers' favorite features. The fully customizable software environment helps businesses align their food safety system with any chosen food safety standards.
The food safety system design is straightforward, allowing users to make adjustments on their own, without needing to contact customer support. This is a huge time-saver and only enhances operational efficiency.
While Navitas provides some customization options, any adjustments require interacting with customer support. This dependence can make the customization process cumbersome and time-consuming, potentially impacting the flexibility and responsiveness of the food safety management system.
"Terroni sees FoodDocs' solutions a useful tool that reduces the amount of time required to monitor and verify all food safety tasks. Management relies on real-time information to make decisions and verify tasks." — Michael Worbanski, Human Resources and Operations Safety Specialist, Gruppo Terroni, Canada
A few reasons why you should consider choosing FoodDocs over Navitas Safety are:
FoodDocs features an intuitive app and desktop solution praised for its ease of use, while Navitas is less user-friendly and requires customer support for ongoing customization.
FoodDocs offers an intuitive, user-friendly interface for easy navigation and customization without customer support, while Navitas requires support for setup and ongoing customization.
You can try FoodDocs with minimal commitment, as it doesn't require a long-term contract, while Navitas mandates a commitment of at least 1-2 years.
FoodDocs' food safety software is perfect for: |
|
|
Businesses producing food |
Businesses serving food |
|
|
According to Navitas Safety's website, their software can cater to independent, multi-site, and enterprise food businesses. However, they specifically highlight care homes and hotels.
You can find the FoodDocs plans directly on their pricing page:
On an annual subscription, FoodDocs' plans range from USD $84 to $250 per month, saving you 20% in costs compared to the monthly one.
Among other individual training courses that are priced up to £99, Navitas Safety offers two 5* Food Hygiene Rating food safety packages:
The food safety software space has a competitive landscape. We aim to help you make an informed choice about the best solution for your business. Whether it's FoodDocs, Navitas Safety, Trail App, FoodReady, Alert65, Xenia or another solution, we recommend exploring all solutions more deeply.
Schedule demos, engage in free trials (when they're available), and truly understand the capabilities of each platform to help you meet food safety regulations. This hands-on approach will allow you to assess the software's fit with your operations, leading to a more tailored and effective implementation.
If they have explainer videos like the one below, watch them before you jump into a free trial or book a demo.
Note: This comparison is based on detailed reviews from both websites, direct user feedback, and insights gained from using the software, along with additional online sources. We strive for accuracy and relevance in our content and welcome any feedback to improve the usefulness of this resource.
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