AI-powered Food Safety System with a HACCP builder

All food businesses can join our 14-day free trial. After the easy configuration, your monitoring checks are set up automatically according to your business profile. You can log your monitoring tasks with our app or through the desktop view. Also, you can create and view your full HACCP plan content digitally.

After the trial, your data will be deleted, and you’ll lose access to your data and the software.

• The most convenient device for filling daily tasks is a mobile phone. Our mobile app's notifications and pre-fill features help your team save time on daily tasks.

  Our app works on all mobile devices. You can download the app for iOS and Android.

• The real-time overview of food safety compliance is best used on a desktop
  

• Creating a HACCP Plan is most time-efficient on a computer desktop. However, FoodDocs is accessible using any device.

As FoodDocs is created by industry experts, we understand how important it is to be sure that the software works both online and offline. Therefore, our app can work perfectly offline. As soon as your device connects to the internet, your data in FoodDocs will be synchronized.

First, it’s not very common that we have any issues, but if there are any, it takes up to 1-2 hours. In the case of more serious ones, it can take up to 12 hours. 

We also develop our software according to our customer’s feedback. So, if several customers request any new feature, we’ll develop it according to your needs.

FoodDocs chatbot is online and ready for your questions 24/7. The chatbot is also connected to our Knowledge Base, which has answers to all the most popular questions our customers have.

Our customer service works 24h in a day, but as we have many customers, we may need more time to respond to you. In this case, leave us a message in the chatbot or drop us an email. We can promise that we’ll have your answer in 24 hours latest.

The level of support depends on the subscription plan you have chosen. On our Pricing page, you can check our pricing and compare plans and features (including support).

You can create and view your HACCP plan during the 14-day trial. The full HACCP plan content will be available during the trial period, including all needed documents - Hazard Analysis, Critical Control Points, Flow Chart, SOPs, etc.

You can download and print the HACCP plan any time after purchasing at least an annual payment for any available package. Annual payment includes access to your digital HACCP plan for the whole year. It means you can improve your HACCP plan at any time and print it out again. 

FoodDocs software is a tool that helps you to compose your HACCP plan faster, using data from state regulations and other similar companies' best practices. Our solution uses machine learning to learn from our previous users' data, become smarter, and get more precise with every new user.

Today, more than 30 000 food service and production businesses use FoodDocs software to create and maintain food safety compliance docs.

Although there are many users, there may always be differences in the results, especially due to unique operations. Also, authorities may interpret the regulations differently. That's why our HACCP plan is fully customizable. After creating and confirming your HACCP plan, you can always improve it. So, if your inspector asks to add any additional requirement or makes a comment about any activities made in your HACCP plan, it's super easy to change or add it to your plan. 

No. To make it easier, all our customers have to read and agree with our Terms of Use and Privacy Policy when signing up.

FoodDocs has three head offices: in the US, UK, and Europe. The development team is in Europe. The US and UK sales & support teams are both on-site in London and NY.