Full Food Traceability System with Production Management 

All food businesses can join our 14-day free trial. During the trial, you can try to log your monitoring tasks with our app or on the desktop view. Don’t worry about the setup, your monitoring checks are generated for you in the app according to your profile. The best part about FoodDocs is that it's really easy to use. 

After the trial, your data will be deleted, and you’ll lose access to your data and the software.

You can see the different plans on our pricing page. 

The level of support depends on the subscription plan you have chosen. On our Pricing page, you can check our pricing and compare plans and features (including support).

FoodDocs chatbot is online and ready for your questions 24/7. The chatbot is also connected to our Knowledge Base, which has answers to all the most popular questions our customers have.

In general, our customer service works 24h in a day.  However, we have many customers, and we may need more time to respond to you.

• The most convenient device for filling traceability log is the mobile app. The notifications and smart instructions help your team save time on daily tasks. Our app works on all mobile devices. You can download the app for iOS and Android.

• The real-time overview of food safety compliance is best used on a desktop
  

As FoodDocs is created by industry experts, we understand how important it is to be sure that the software works both online and offline. Therefore, our app can work perfectly offline. As soon as your device connects to the internet, your data in FoodDocs will be synchronized.

The software can be easily integrated with food safety temperature sensors or smart fridges so that all your food safety management information can be accessed from one dashboard. Data from integration partners will be automatically synced to monitoring checks and overviews.

For example: if you have smart fridges or if you are using hot, cold, or core temperature sensors in your kitchen, all data can be forwarded directly to your FoodDocs dashboard.

Our system is developed to cover different categories of food products and exceed our customer food safety requirements.

FoodDocs uses industry-standard cryptographic authentication methods to keep all your account and company data secure.

FoodDocs creates backups of your data daily which are, by default, stored for one week. Your company data is accessible only to users authorized by your main user. Your company's main user has an overview and control over all access rights granted to users. 

FoodDocs uses Amazon Web Services for all infrastructure purposes. Our servers are distributed between multiple Central-European Availability Zones for improved performance and stability purposes.