Software Solutions

FoodDocs vs Alert65: Food Safety Management Software Comparison

Which food safety management solution is the perfect fit for your business processes?


Which food safety management solution is the perfect fit for your business processes?

Finding the right platform to streamline food safety processes can feel overwhelming, but we're here to simplify your search.

In this FoodDocs vs Alert65 food safety management software comparison guide, we’ll help you compare the AI-powered customization and automation of FoodDocs with the compliance tools of Alert65 so you can make more informed decisions.

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Choosing the right software for your business will save countless hours, improve operational efficiency, and keep you ahead of ever-changing food safety requirements. So, let’s dive into the key differences between FoodDocs and Alert65 to find your business's proper match.

Download the FoodDocs vs Alert65 comparison PDF

This PDF is designed for key stakeholders to compare food safety management software features.

 

A quick overview of FoodDocs and Alert65

FoodDocs

FoodDocs' food safety management system (FSMS) is easy-to-use with an intuitive design that simplifies compliance with industry standards by enabling businesses to create a tailored digital solution in just 15 minutes. Designed to meet HACCP, GMP, ISO 22000 standards and more, the digital platform offers customizable checklists and forms, automated logs, and task notifications to enhance compliance with food safety regulations to help businesses get there.

From a done-for-you HACCP plan builder to food traceability system, FoodDocs enables businesses to securely store essential compliance documentation, create and customize daily tasks, and gain real-time monitoring insights.

Overview of FoodDocs mobile and desktop apps working together.

Alert65

Alert65 offers cloud software designed to simplify food safety procedures, helping businesses efficiently manage safety protocols and minimize risks. Automating repetitive tasks and consolidating compliance processes across multiple locations saves time and reduces operational costs.

We'll get into more detail below, but some of their key features include automated handling of routine tasks and compliance visibility across sites.

Preview of the Alert65 food safety management software dashboard.

Comparing FoodDocs and Alert65's key features

The following table summarizes the key features of both FoodDocs and Alert65, illustrating how each digital solution meets specific operational needs within the food service industries:

Key Features

FoodDocs

Alert65 (by FoodAlert)

TARGET CUSTOMERS

Perfect for both, food production and food services with several locations.

Focus on the US market and its customer wishes.

Tailored specifically for multi-sited food service companies, which may make the software and its features less suitable for other sectors.

The software requires an on-site setup with a consultant, which can make the onboarding process lengthy and time-consuming.

EASE OF USE

Intuitive app and desktop solution, making it easy to navigate for all users, from teams to management.

Users consistently highlight ease of use and simplicity in customer reviews.

Less user-friendly due to slow performance on both the app and desktop.

SETUP

Offers a wide range of monitoring task templates to simplify the setup process.

Modular design allows users to choose and use features independently, providing flexibility in how the system is adopted.

A consultant is required for manual setup on-site, which can make the entire setup and customization process slower and more time-consuming.

CUSTOMIZABILITY

All tasks are fully customizable to meet the chosen food safety standards.

Offers flexibility in customization options, but all adjustments require customer support involvement, making the process time-consuming.

HACCP PLAN

Enables you to create a HACCP Plan in 1 hour, using AI.

The setup process is fast and straightforward, thanks to pre-filled fields.

HACCP content is fully customizable for your company's specifics.

You can manually create your digital HACCP plan from scratch, though it can be time-consuming.

There is no option to download your HACCP plan after creating it in the software.

MONITORING

An all-in-one monitoring solution accessible from all devices

The mobile app includes educational instructions to help train the team effectively.

The smart app automatically fills in monitoring checks based on previously entered data.

Monitoring cannot be performed on a computer desktop, limiting functionality to mobile devices.

Includes dedicated supplier management feature.

There is no pre-fill option; all data must be entered from scratch, which can be time-consuming.

TRACEABILITY AND RECALL MANAGEMENT

All-in-one traceability solution simplifies the process, enabling logs to be completed quickly and efficiently.

Everything you need is available in a single view, making the process intuitive and easy to navigate.

TEMPLATES &EDUCATIONAL RESOURCES

200+ free templates available for managing your company's food safety.

DATA & OVERVIEW

You can extract all data as CSV or XLS files, allowing you to select the monitoring log, date range, and export data in a format that's easy to analyze.

Great general reporting options allow you to select one or multiple locations or groups (regions) to display results whether in XLS, PNG, JPG, PDF, SVG format.

TEAM MANAGEMENT

Monitoring tasks can be set up by roles, equipment, or rooms, improving team efficiency in completion.

Smart notifications allow tracking the validity of team certificates and training documents.

Highly advanced task assignment management.

RECIPE MANAGEMENT

Includes allergen management, including an automatically created allergen matrix.

Comprehensive menu management, including recipe and allergen management with a matrix.

INTEGRATION WITH SENSORS

YES

(Food Alert does not have an API available)

WEB & MOBILE ACCESSIBILITY

iOS

Android

Web

iOS

Android

Web

FREE TRIAL AVAILABILITY

YES (14 days)

PRICING

Starts at €165/month for up to 5 users.

Tailor-made pricing is available for larger teams upon request.

Prices start at £20,000 per year.

An annual membership is required for access.

ONBOARDING

Full 45-day support with your dedicated support manager.

Price starts with 999$ one-time fee.

Seems to offer only on-site onboarding that makes the service slow and expensive.

Onboarding pricing and process details are available upon request.

CUSTOMER SUPPORT & HELP

Top-notch customer support with a satisfaction rate of 98% from our NPS survey.

A comprehensive Knowledge Base with educational instructions and resources.

Chat, 24/7 (live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

CUSTOMER FEEDBACK & REVIEWS

4.8+ customer feedback score on all major review sites, including Capterra, SourceForge, and G2.

Lots of feedback on the most common sites, but unfortunately all feedback is about on-site audit consultants, not about the software.

5 Key differences between FoodDocs and Alert65

Regarding distinguishing factors, several key areas set FoodDocs apart from Alert65.

1. Setup and customization

FoodDocs provides pre-built monitoring templates and modular features, allowing businesses to quickly configure and adapt the software to their specific needs. Managers are also empowered because they're able to easily and independently customize their food safety system (e.g., digital monitoring forms).

While Alert65 can be customized, businesses require on-site setup by a consultant, making the process slower and less flexible.

2. Monitoring system capabilities

FoodDocs offers an all-in-one solution that's accessible across devices, with automatic pre-filling of data for efficiency and the option to customize monitoring tasks. It also includes built-in educational instructions to train teams directly and enhance employee understanding within the app.

Customizable_monitoring_tasks

Alert65 has a dedicated supplier management feature that allows teams to access their database and supplier certifications and get alerts when they're set to expire. When it comes to the monitoring system, it doesn't have desktop monitoring capabilities and requires all data to be manually entered. This can lead to increased time investment for those who are filling the logs​.

3. HACCP Planning

FoodDocs creates fully done-for-you HACCP plans within an hour thanks to an AI HACCP Plan builder that uses answers to a few questions that you provide. It'll automatically create a Hazard Analysis, identify Critical Control Points, prepare your Standard Operating Procedures, and more.

Again, if you get feedback from inspectors or auditors, you can simply take their suggestions and customize your HACCP Plan directly in FoodDocs.

Preview of the HACCP Plan Builder in FoodDocs mobile app.

Alert65, however, requires users to manually create HACCP plans from scratch, which is more time-consuming. The tool also appears to lack the option to download the finalized foor safety documentation​.

4. Traceability and recall management

FoodDocs excels with a food traceability system that allows quick and efficient logging and oversight of your business's production process. It's also easy to access detailed recall data about products and ingredients easily, calculate recipe ingredients automatically to save you time and reduce human error, and automate shelf-life date tracking and smart reminders.

Best Food Traceability Software Log

Alert65 currently lacks any comparable traceability or recall management features. In light of FSMA 204, this makes FoodDocs significantly more robust in this critical area​.

5. Integration with sensors

FoodDocs supports integrations with partners in North America, Europe, and more. This improves compliance management software performance and enhances automation and data collection for food safety tasks such as remote temperature monitoring.

Preview of FoodDocs' temperature sensor integration logs in the mobile and desktop apps.

Food Alert, Alert65's parent company, does have another remote temperature monitoring software that partners with KoolZone. But they do not provide API-based integrations, restricting its ability to incorporate advanced monitoring technologies.

This might also be an issue if your business wants to limit the number of moving parts (i.e., solution) required to manage food safety.

So why choose FoodDocs?

A few reasons why you should consider choosing FoodDocs over Alert65 are:

User-friendliness

FoodDocs features an intuitive app and desktop solution praised for its ease of use, while FoodAlert is less user-friendly and requires customer support for ongoing customization.

Fast and flexible

FoodDocs offers a fast, intuitive app for easy navigation and self-service, while FoodAlert is less user-friendly due to slower performance on both app and desktop.

Transparency and trustworthiness

You can try FoodDocs with minimal commitment, as it doesn't require a long-term contract, while FoodAlert mandates a commitment of at least 1-2 years.

"Terroni sees FoodDocs' solutions a useful tool that reduces the amount of time required to monitor and verify all food safety tasks. Management relies on real-time information to make decisions and verify tasks." — Michael Worbanski, Human Resources and Operations Safety Specialist, Gruppo Terroni, Canada

What types of food businesses do FoodDocs and Alert65 serve?

FoodDocs' food safety software is perfect for:

Businesses producing food

Businesses serving food

  • Central Kitchen
  • Ready-to-eat Food Production
  • Frozen Foods Production
  • Pasta Production
  • Beverage Production
  • Dairy Processing
  • Bakery
  • Butchery
  • Fishery
  • Restaurants & Cafés
  • Hotels and B&Bs
  • Schools and Childcare Centres
  • Long-Term Care Facilities
  • Hospitals
  • Corporate Catering
  • Events Catering

Food Alert's software best serves the hospitality industry, from local cafés and bars to multi-location restaurant and hotel chains.

FoodDocs vs Food Alert pricing plans

You can find the FoodDocs plans directly on their pricing page:

  1. Basic: Get your HACCP Plan in 1 hour and start with food safety.
  2. Standard: Get your HACCP-based Food Safety System set up quickly.
  3. Professional: Get your fully transparent Food Safety System with traceability.
  4. Enterprise: Need something different? Talk to our team for a tailored plan with custom pricing, additional support, and more.

FoodDocs starts at €165 per month for up to 5 users.

Alert65's software pricing isn't readily available on their website. But sources show plans starting at £20,000 per year.

FoodDocs or Alert65? Here are some actionable next steps.

We aim to help you make an informed choice about the best food safety software for your business. Whether it's FoodDocs, Alert65, Trail App, FoodReady, Navitas Safety or someone else, we recommend exploring all solutions more deeply.

Schedule demos, engage in free trials (get FoodDocs' 14-day one), and get a better feel for the capabilities of each food safety platform. This hands-on approach will allow you to assess the software's fit with your operations, leading to a more tailored and effective implementation.

START FREE TRIAL  

If they have explainer videos like the one below, watch them before you jump into a free trial or book a demo.

 

Note: This comparison is based on detailed reviews from both websites, direct user feedback, and insights gained from using the software, along with additional online sources. We strive for accuracy and relevance in our content and welcome any feedback to improve the usefulness of this resource.

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