Super-simple Food Safety Management System (FSMS) created by experts

All food businesses can join our 14-day free trial. During the trial, you can try to log your monitoring tasks with our app or on the desktop view. Don’t worry about the setup, your monitoring checks are generated for you in the app according to your profile. The best part about FoodDocs is that it's really easy to use. 

After the trial, your data will be deleted, and you’ll lose access to your data and the software.

You can see the different plans on our pricing page. 

All prices on our billing page and homepage are per location. When you’ll add more venues, it will affect your billing accordingly.

• The most convenient device for filling daily tasks is the mobile app. The notifications and pre-fill features help your team save time on daily tasks.

  Our app works on all mobile devices. You can download the app for iOS and Android.

• The real-time overview of food safety compliance is best used on a desktop
  

• Creating a HACCP Plan is most time-efficient on a computer desktop. However, FoodDocs is accessible using any device.

The software can be easily integrated with food safety temperature sensors or smart fridges so that all your food safety management information can be accessed from one dashboard. Data from integration partners will be automatically synced to monitoring checks and overviews.

For example: if you have smart fridges or if you are using hot, cold, or core temperature sensors in your kitchen, all data can be forwarded directly to your FoodDocs dashboard.

Our system is developed to cover different categories of food products and exceed our customer food safety requirements.

As FoodDocs is created by industry experts, we understand how important it is to be sure that the software works both online and offline. Therefore, our app can work perfectly offline. As soon as your device connects to the internet, your data in FoodDocs will be synchronized.

First, it’s not very common that we have any issues, but if there are any, it takes up to 1-2 hours. In the case of more serious ones, it can take up to 12 hours. 

We also develop our software according to our customers’ feedback. So if several customers request any new feature, we’ll develop it according to your needs.

FoodDocs chatbot is online and ready for your questions 24/7. The chatbot is also connected to our Knowledge Base, which has answers to all the most popular questions our customers have.

Our customer service works 24h in a day, but as we have many customers, we may need more time to respond to you. In this case, leave us a message in the chatbot or drop us an email. We can promise that we’ll have your answer in 24 hours latest.

The level of support depends on the subscription plan you have chosen. On our Pricing page, you can check our pricing and compare plans and features (including support).

FoodDocs uses industry-standard cryptographic authentication methods to keep all your account and company data secure.

FoodDocs creates backups of your data daily which are, by default, stored for one week. Your company data is accessible only to users authorized by your main user. Your company's main user has an overview and control over all access rights granted to users. 

FoodDocs uses Amazon Web Services for all infrastructure purposes. Our servers are distributed between multiple Central-European Availability Zones for improved performance and stability purposes.

No. To make it easier, all our customers have to read and agree with our Terms of Use and Privacy Policy when signing up.

FoodDocs has three head offices: in the US, UK, and Europe. The development team is in Europe. The US and UK sales & support are both on-site - in London and NY.