Discover how Bakery 79 achieved top food safety compliance and 5-star EHO ratings with FoodDocs across 12 locations, driving growth and operational efficiency.
Freshly baked flaky sausage rolls, hot breakfasts, cheesy pizzas, and more. That’s what Bakery 79, a Park Garage Group’s latest food-to-go concept, is bringing to communities across the UK.
The “79” in the name pays homage to the founding year of Park Garage Group: 1979. As a family-owned business that’s committed to excellence and has built a strong brand reputation in the forecourt industry over three generations, it only made sense that they wanted to launch Bakery 79 with the highest of food safety standards.
And after launching 12 locations in just 3 months with a digital food safety management system (and more on the way), it goes to show just how easy it is to implement and use FoodDocs every day.
Their digital food safety journey began with Matt Cundrick, International Food Operations & Commercial Leader and Founder of FTG Navigator. As the food-to-go consultant for PGG, Matt recognized the need to master the operational side of things first if they wanted to launch Bakery 79 and expand as fast as they planned.
Otherwise, Bakery 79 would've faced growing operational risks of starting a new brand while:
After reviewing several options, Matt recommended FoodDocs. A test rollout in select Bakery 79 locations confirmed the system’s:
Ultimately, with the decision to start an entirely new brand in Bakery 79, he pushed for a digital food safety solution that could scale with their expansion. He also shared, from a meeting that he was a part of with the Chairman:
There was a full awareness and full acceptance that FoodDocs has not just been a tool to make them safe and legal. It has added to presentation, standards, and quality of the brand. So FoodDocs has been a truly intrinsic part of the success we’ve had with Bakery 79.
Matt Cundrick
International Food Operations & Commercial Leader and Founder
FTG Navigator
With 12 food-to-go locations and a fast-expanding Bakery 79 brand, Park Garage Group knew that everything — especially FoodDocs — had to be in place for a successful and compliant launch.
This included a digital food safety system that was free from:
“We’ve been using it for nine months and FoodDocs works across the board,” said Matt. “It’s the solution we needed.”
As expectations from regulatory bodies and internal leadership increase, the cost of inefficiency grows.
Chloe Hammond, the Central Operations Manager, and her team wanted to avoid spending hours managing logs, prepping for audits, and manually verifying store compliance.
The team also wanted to prevent Directors Hemant and Manoj from having to monitor multiple weekly compliance reports across numerous locations, with no real-time oversight.
Every week, [Operations Directors] look at the compliance overview dashboard. It has to be 100%. That kind of visibility is critical, but hard to maintain manually.
Chloe Hammond
Food Central Operations Manager
Park Garage Group
Park Garage Group chose FoodDocs to digitize their food safety system across all its Bakery 79 locations. As Matthew Addison, the Area Manager, highlighted:
Other systems I’ve worked with had lots of different colours. There was a lot of noise on the screen when you didn't need it, whereas FoodDocs is literally quicker. You're not getting distracted by other things, it's just a smoother process.
Matthew Addison
Multi-Brand Area Manager
Park Garage Group
Implementation began with a test phase in select Bakery 79 locations, and quickly scaled from there. And once the pilot phase proved successful, FoodDocs was rolled out to the other newly launched sites. The rollout followed a phased approach:
“The onboarding was really easy,” said Chloe. “The system is very user-friendly, and our teams picked it up quickly.”
FoodDocs has helped our teams understand why food safety and availability are so important. It's not just about checking boxes. It's about running things properly.
Chloe Hammond
Food Central Operations Manager
Park Garage Group
In short, Bakery 79 has achieved:
The team seemed to really like the interface. We even led the training ourselves. It's that intuitive. In terms of metrics, we're just looking for that 100% mark. Obviously, I'm looking through and doing weekly reports, if I can see any sort of inaccurate entries or any missing entries, anything like that.
Chloe Hammond
Food Central Operations Manager
Park Garage Group
“FoodDocs is more than paying for itself,” said Balraj, Park Garage Group’s Chairman.
From a revenue perspective, Matt highlighted that:
Compared to alternative Food-to-Go businesses in the market that have created their own brand, their performance is 10-15% behind Bakery 79's. My complete and utter conviction is that this is because we use FoodDocs and CyBake. Both of those systems have added to that difference, where we are ahead of the market trend.
Matt Cundrick
International Food Operations & Commercial Leader and Founder
FTG Navigator
FoodDocs also delivered both operational time savings and confidence in compliance:
“As we continue to grow, we’re confident FoodDocs will grow with us,” said Chloe. “It’s a tool we trust.”
Take FoodDocs for a free, 14-day trial run or chat with our team about what digital food safety management could look like for your specific company.
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