"FoodDocs helped us to systematize all stages of food safety control. The annual audit showed that the safety of our food products is 100%."
Egersund Seafood is a network of Norwegian fish shops and restaurants, as well as a manufacturer of gastronomic food, salads, and semi-finished food products. The company is famous for its high-quality products and innovative approach to business organization. In 2019, Egersund Seafood became one of the first companies in Ukraine to implement a digital HACCP plan, and this happened because of its cooperation with FoodDocs.
In Egersund Seafood the quality control is carried out throughout the supply chain: starting with the catch, food processing, and transportation, and finishing with the actual sale to the end customer. Currently, the company owns three shops and two restaurants in Kyiv – and is still expanding. They will be opening a new store and launching a restaurant with a cool design concept.
FoodDocs: digital consultant for food safety control
Egersund Seafood was established in 2014. In five years, they established logistics and quality control for the different stages of international shipping, including raw material storage in warehouses, and product manufacturing.
"We did not have FoodDocs back then, yet we understood the principles of quality control. Using FoodDocs came as a huge relief to us all," admits Maksim Slipenko, Head of Production and Chief Food Technologist at Egersund Seafood. According to him, the FoodDocs software provided an all-around explanation of the HACCP plan and its requirements.
"Before, when we talked to other food safety specialists, they seemed to define HACCP principles and critical points very differently. However, FoodDocs’ digital plan has simplified our work: it already contains essential information that is reliable and meets European food safety standards," he emphasized.
Digital HACCP plan implementation
Egersund Seafood decided to implement its seafood HACCP plan by hiring a contractor. "We received several commercial proposals with HACCP consultants, held conversations with all of them, and unanimously decided to select the European company," Slipenko said.
In his opinion, it is not difficult to understand the FoodDocs dashboard and the software is intuitive. However, creating a flow diagram for a HACCP plan can be a difficult task. "You need to be a food technologist and have a good understanding of the production processes in order to correctly mark control and critical points. At Egersund, I’m in charge of this task," said Maksim Slipenko.
The implementation of its seafood HACCP plan was carried out in stages. When the company had just launched its production of gourmet fish products, chief technologist Maxim Slipenko began to create a flow diagram of all the processes.
"When we made smoked fish, I controlled the quality of the chips and the availability of certificates. When we salted caviar, I controlled the temperature in the production hall, the salting time, and the percentage of salt mix. I introduced temperature protocols for the refrigeration chambers, raw material shelf-life monitoring sheets, and food hygiene standards," he says.
By the time the company switched to a digital HACCP, all the necessary documents were ready. "It took us two weeks to implement the digital FoodDocs plan: we filled out all the required fields in the software over a video call with a FoodDocs rep. Then, I scanned and uploaded all the contracts and flow charts, set up the monitoring sheets, and trained a colleague responsible for quality control. And then, our digital food safety system was launched," he recalls.
Cooperation with FoodDocs and results
Because of FoodDocs, it has become easier to maintain our HACCP plan: the program itself asks for the temperature parameters of the equipment (food core thermometers, hygrometers, cold rooms). Filling in the monitoring sheets using the FoodDocs mobile app saves a lot of time. In the case of external audits, the company just needs to log into its FoodDocs account, download the plan, sign it, and the report is ready.
"FoodDocs helped us to systematize all stages of food safety control," said Slipenko. "For us, FoodDocs is a step forward. In April 2020, we conducted an annual audit which showed that the safety of our food products is 100%. We are pleased with the results of our cooperation with FoodDocs and recommend the platform to other food businesses," summed up Maxim Slipenko, Head of Production and Chief Food Technologist at Egersund Seafood.
According to the latest data, over 9000 companies from 97 countries are using FoodDocs’ digital platform to control food safety. Today, FoodDocs is available in five languages: English, Estonian, Ukrainian, German, and Russian. FoodDocs enables continuous food safety monitoring of any number of stores and/or restaurants within a single chain.
The digital HACCP plan by FoodDocs covers all international food safety standards, including HACCP, HAPRC, ISO, FSSC, VACCP, TACCP, BRC, IFS.